Terms & Conditions

Privacy Policy

This section details how POOL250 Ltd will gather and store information for its users and the user experience when using https://www.pool250.com/

By using this site you agree that POOL250 Ltd may hold and process by computer or otherwise any information they hold about you.

As a customer of POOL250 Ltd, we have a number of obligations to you with regard to the management and processing of your personal information under the Data Protection Act 1998. This policy sets out the way in which we will deal with the information that you provide to allow us to manage your account efficiently and securely.

By using the website you acknowledge that you have read the terms of this Privacy Policy and that you consent to the use of your information for the purposes set out in this Privacy Policy.

Personal information is collected from customers for the following purposes:

  • the opening, managing and maintaining of accounts;
  • to help us build up an accurate profile of our client base;
  • to enable us to carry out statistics and other analysis;
  • to provide any service to you and contact you with details of promotions, special offers, important service changes, technical updates and changes to terms and conditions and rules;
  • to verify the accuracy of the information, including disclosure to third parties, such as financial institutions, age verification and credit reporting agencies;
  • to comply with regulatory duties, obligations and responsibilities under the UK Gambling Act and to the Gambling Commission in the UK; and
  • to conform to legal requirements or complying with legal processes or acting to protect the interests of sporting bodies or other qualified bodies.

We may disclose (and you agree that we may do so) your personal information to any subsidiaries or associated companies and selected third parties with whom we have contractual relationships (including but not limited to suppliers and service providers). You also agree that we may contact you with regard to products, services and related matters which we consider may be of interest to you. We will not send you unsolicited information regarding any third party commercial offers or advertisements. We will take all reasonable steps to ensure that your information is kept securely and protected from unauthorised access.

You are entitled to a copy of the information we hold about you. If you wish to receive a copy please contact us. We require up to forty (40) days' notice to enable us to comply with such a request.

We choose partners and associates carefully and our website contains links to partner sites. Whilst we are confident that these partners comply with privacy laws and regulations, we cannot be held responsible for the privacy practices or content of such partner or associate sites.

We would recommend you to check and make sure that you have read our most recent policy statement when you visit one of our websites.

Updating your information

You may update or delete your information at any time from within your POOL250 Ltd account by accessing the My Account section of the website or by contacting customer services or support

Telephone Calls

Telephone calls to and from our call centre may be recorded for training and security purposes.

Marketing & Promotions

You can change your direct marketing preferences by contacting POOL250 by email at support@pool250.com. You can also click on the "unsubscribe" link in direct marketing emails from us to be removed from receiving future email marketing.

Cookies

Please refer to our cookie policy

Contacting us

If at any time you believe that we have not adhered to the principles contained within this Privacy Policy, please notify us by email at support@pool250.com and we will use all reasonable efforts to promptly determine and correct the problem. Questions regarding this statement should be directed to support@pool250.com or by post to:

POOL250 Ltd
82 Denham Avenue
Llanelli
SA15 4DD

Rules of Use

Horse Racing

To participate in POOL250 Ltd Daily Racing Leagues you will need to abide by the following guidelines and rules:

  • The minimum entry stake into any Daily Racing League is £2.50
  • All entries must be submitted before the first race commences.
  • Each league entered requires the selection of one horse from each race at that meeting.
  • Points are issued per race, based on the finishing position of your selection.
  • Bonus points are awarded based on the price of the selections (only applies with 5 runners or more).
  • There must be a minimum of 3 entries for a league to run. Any leagues with less than 3 entries will have their entry stakes refunded.

Points

The points system is as follows:

  • 1st – 10 points
  • 2nd – 7 points
  • 3rd – 5 points
  • 4th – 2 points

Bonus Points

Bonus points only apply to races with 5 or more horses running in a race. Bonus points only apply if your selection is placed in the top 4 places. Bonus points are awarded on the price of your selection and are as follows:

  • Less than 4/1 – 0 bonus points
  • 4/1 and less than 10/1 – 3 bonus points
  • 10/1 and less than 16/1 – 4 bonus points
  • 16/1 and above – 5 bonus points

When making their selections, participating players have the option of taking the current price advertised by POOL250 at the point of selection or SP (Starting Price) which will be the odds of the horse at the off. The price or SP of the horse that is taken at the time that selection is made will determine the bonus points that can be achieved for that race. In the event that prices are unavailable at the time of making their selections, then the SP (Starting price) will apply.

Prizes and Payouts

The players with the most points at the end of each meeting and placed in a prize position within that league are eligible for a percentage of the win fund and paid out accordingly. The amount of winning league positions depends on the amount of players who enter that league. Here is the general guide for pay-out positions:

  • All pay-outs are based on the points system created and used by POOL250 and prizes are not paid on the direct result of horse racing
  • The prize funds will be calculated before each league commences with the prize funds for all winning positions also calculated and shown before each league commences and throughout the duration of the league. The minimum prize funds are determined by the total amount of stake money placed minus commission taken by POOL250 LTD.
  • In the event of two or more players having equal total points in a league once all the races have commenced and results concluded, it would be the player with the MOST bonus points that would achieve the higher position within that league. If two or more players had an equal amount of total points and an equal amount bonus points then the prize total percentage of both or all those positions would be combined and split equally between the players involved. If the amount of players with equal total points and equal bonus points exceeds the amount of prize position places, the amount of available prize position places will be combined and split equally between the players involved. If two or more league positions have equal total points and total bonus points, both those league positions are joint positions and account for both positions in that league. Therefore the position below the joint position in that league would automatically jump to its actual position within the league. So if two players were joint 2nd (Same total points and bonus points), the next position would then be 4th. This means the prize fund of 2nd and 3rd would be combined and split equally between the players who finished joint 2nd and 4th place is paid out the 4th place prize fund as originally declared.
  • In the event of a non-runner a player can use the edit bets feature to change their selection. This can only be done in the case of a non-runner and before the league begins (The first race is off). In the event a non-runner is not changed before the league begins the non-runner will be replaced by the Starting Price favourite. Where there are joint favourites, the joint favourite with the lowest race card number will be taken. If the favourite is withdrawn before coming under Starters Orders and too late for a new favourite to be made, the horse returned at the next shortest price will be taken. Where two or more horses are returned at the next shortest price, the one with the lowest race card number will be taken. The price that the horse returns at will determine the bonus points that can be achieved for that race.
  • In the event of a race meeting being cancelled/abandoned, the league will pay out on the win fund if four or more races have taken place. The players in the winning positions in that league at this time will be paid out the dividend. If a meeting is cancelled with less than four races having taken place, then that league will be void and player’s stakes returned.
  • If a race is a walkover, is not run or is declared void, the league results will be determined from the points of the remaining races at that meeting.
  • If a race is declared a dead heat, the points and bonus points are awarded accordingly to both horses for its finishing position and price.
  • All points and prizes will be based on the offical weighed in result. Points and league position are subject to change during the meeting pending the outcome of the official weighed in result

Football

Super Goals Daily Leagues

To participate in our Super Goals Daily Leagues you will need to abide by the following guidelines and general rules:

  • Six games must be chosen (unless otherwise specified) from the fixtures/coupon provided by POOL250 Super goals.
  • From your chosen games you must predict the amount of ‘Total half time goals’.
  • The minimum stake to enter a Super Goals League is £2.50.
  • All entries must be submitted before the “league entry close” time of each league.
  • Points are awarded for goals scored, both teams to score in a game, total goals at half time and five or more goals in a game.
  • League standings and pay outs are determined once all fixtures from each coupon have resulted.

Points

  • Each Goal - 5 points
  • Total goals at Half time - 6 points
  • Both teams to score in a game - 7 points
  • Five or more goals in a game - 10 points

Super Goals Competitions

Daily Big One

The “Daily Big One” is a Super Goals League that runs all day. The league starts in the morning and finishes in the evening. The fixture list for this league also runs through the day with varying kick off times.

This league can be entered before and after it has started and up until the “entry close” time of the league which will be set before the league starts.

Rules of the “Daily Big One”
  • All Super Goals Daily Leagues guidelines and general rules apply.
  • Players can enter this league after it has started but not after the “entry close” time.
  • Games that have started on the fixture list cannot be selected once they have started. Only games that have NOT started are available for selection.
  • You cannot enter this league after the specified “entry close” time.

90 Minute Leagues

The 90 minute competitions are leagues where fixtures all kick off the same time. This means entry closes once the league starts and all games finish approximately the same time. An example of these leagues are Saturday’s 3pm kick off fixtures or European & domestic fixture lists during midweek with the 7:45pm kick offs.

Rules of the 90 Minute League
  • All Super Goals Daily Leagues guidelines and general rules apply.
  • You must enter a “90 Minute League” before it starts. You cannot enter this league once it has started.
Prizes and Payouts

The players with the most points at the end of each league and placed in a prize position within that league are eligible for a percentage of the win fund and paid out accordingly. The amount of winning league positions depends on the amount of players who enter that league. Here is the general guide for pay-out positions:

  • All pay outs are based on the points system created and used by POOL250 Super Goals
  • The win funds will be calculated before each league commences with the prize funds for all winning positions also calculated and shown before each league commences and throughout the duration of the league. The minimum prize funds are determined by the total amount of stake money placed minus commission taken by POOL250 LTD.
  • In the event two or more winning players have the same points once a league has finished then the prize total percentage of both or all those positions would be combined and split equally between the players involved. If the amount of players with equal total points exceeds the amount of prize position places, the amount of available prize position places will be combined and split equally between the players involved. If two or more league positions have equal total points, both those league positions are joint positions and account for both positions in that league. Therefore the position below the joint position in that league would automatically jump to its actual position within the league. So if two players were joint 2nd (Same total points), the next position would then be 4th. This means the prize fund of 2nd and 3rd would be combined and split equally between the players who finished joint 2nd. 4th place is paid out the 4th place prize fund as originally declared.
  • In the event a selected game or games have been postponed and have not been changed before the “league entry close” time, all bets are rendered void and stakes refunded. Players have the ability and opportunity to edit their selections at any time before the “league entry close” time by using the ‘Edit bet’ feature.
  • In the event a selected game is abandoned the bet is rendered void and stakes refunded.
  • All points and prizes will be based on the full time result of all fixtures on each coupon.

Terms and Conditions

General

It is a condition of holding an account with POOL250 Ltd that all users agree to accept all rules, terms and conditions published by POOL250 Ltd. We reserve the right to make changes to these rules, terms and conditions at any time and any changes will be published on the website. Users will be alerted of and will need to accept the changes prior to using the website. Throughout these terms and conditions the terms 'the Company', 'we' or 'us' refers to POOL250 Ltd website and/or POOL250 Ltd. Where we refer to 'the website' we mean POOL250 Ltd website as found at the URL https://www.pool250.com/.

User Accounts Policy

1.  You must be 18 years of age or over to register and to place a bet. The company reserves the right to ask for further proof of age from any user and we reserve the right to suspend any accounts until satisfactory proof of age is provided. The company is obliged to inform you that underage gambling is an offence.

2.  When depositing you may be required to provide extra proof of identity as one or all of the following:

  • Copy of both sides of your main deposit card
  • Copy of your driver’s license or passport with photograph
  • A recent copy of a bank statement

If documents are not received due to an invalid email address on our system or lack of response from you we reserve the right to cancel all bets and deposits or suspend the account until communication is received.

3.  When opening an account, customers are required to choose their own username and password. It is the customer's responsibility to ensure that these details are kept private, as they are responsible for all bets accepted on their account. If you lose or forget your username and/or password, or if you are concerned that a third party is aware of them, you should change your password details immediately.

4.  The minimum account deposit is £5, and you can only bet up to the amount available within your account.

5.  Only one account per customer is permitted. If we discover that a customer has opened multiple accounts we reserve the right to close all accounts and cancel all bets placed settled or outstanding

6.  POOL250 Ltd will only currently permit deposits and validate accounts for UK participants only.

7.  The debit or credit cardholder's name must match the registered name on the account or all bets may be cancelled and deposit returned.

8.  If any sum is incorrectly credited to the customer's account, it shall be up to the customer to point out this error to the Company. Otherwise, bets placed subsequently may be cancelled by us.

9.  Bets placed by credit or debit card, do not become valid until the company has received payment. In the event that such payment is not forthcoming before the event that the bet is on commences, then that bet is automatically void.

10.  Customers may withdraw funds from their account at any time providing all payments have been confirmed

11.  When a bet is placed and accepted, the corresponding amount is charged against the customer's deposit account. Once a bet is placed the selection cannot be amended and the bet cannot be cancelled or the stake changed.

12.  A bet is deemed to be valid only following confirmation of acceptance

13.  We cannot be held responsible for a bet not being placed for any reason, including but not limited to; computer malfunctions and failure of telecommunications services or Internet connections.

14.  Returns due on bets placed online will be added to your deposit balance once the bet has been settled. This balance will remain in your account unless you submit a request to withdraw part or all of the outstanding balance. Once you have submitted your withdrawal request, you will receive a confirmation message that the transfer has been completed and your balance will then display the new amount. If you have cleared your balance to zero, in order to place any further bets you will be required to transfer the minimum deposit into your account.

15.  Multi-card users must be aware that all card deposits and withdrawals must balance equally. Withdrawals may be split on to 2 or more cards if the balances vary from card to card. We reserve the right to amend withdrawal amounts to each card.

16.  Please note that we reserve the right to cancel multiple withdrawals via the same withdrawal method on the same day, and process as one singular transaction on that day.

17.  We will not charge you for depositing funds with your debit or credit card, but please be aware that some credit card issuers may charge you a fee for using the card for gaming purposes.

18.  In the event that a sum is mistakenly credited to a customer's account we shall be entitled to make the appropriate adjustment to the customer account.

19.  In the event that a sum is mistakenly credited to a customer's account, and this money is withdrawn, then we hold the right to claim this money from the user and the user is obliged to act accordingly

20.  Before any withdrawal can be made you must deposit with the chosen payment method, this includes withdrawal of any bonus funded winnings.

21.  All customer funds held by POOL250 Ltd are held in a separate designated customer bank account which is segregated from the business bank accounts. This level of protection meets the UK Gambling Commission's basic protection level set out in their customer funds rating system.

22.  It is recommended that you retain a copy of your transaction receipt which can be found on your Transactions page

23.  All transactions with POOL250 Ltd will appear on your banking statement as POOL250

Settlement of bets

We will endeavour to settle all bets as soon as possible once all points have been calculated.

Dormant or inactive accounts

For unused dormant betting accounts

  • If a betting account has been created and never been used it will classed as dormant after a period of 6 months and be closed.
  • We will endeavour to make contact by all means possible within the 6 months and will give notice of closure of the account.
  • To re-open the betting account, a customer will need to request this by contacting POOL250 Ltd via Contact Us.
  • There are no fees for closing or re-opening an unused, dormant betting account.

For active (deposit/debit) betting accounts

  • A dormant account is defined as an account that has not placed any bet on POOL250 Ltd for a period of time.
  • All active betting accounts that have been dormant or unused for 365 days or more will be closed.
  • If an active betting account has been dormant or unused for 365 days and has a positive balance, monthly administration fees will be applied to the account until the balance is settled £0 and can be closed.
  • Dormant administration fees are applied at £5 per month and deducted from the balance of the dormant account until the account is settled at £0. If the balance is less than £5 the remaining balance will be deducted from the account. Once the account is settled at £0 the account will be closed.
  • During the period where a dormant account is being charged monthly administration fees, a customer can resume betting with POOL250 Ltd and no more monthly administration fees will be taken.
  • A customer can withdraw any remaining funds during the period where a dormant account is being charged monthly administration fees.
  • We will endeavour to make contact by all means possible prior to the closure of the dormant account and make the customer aware of any remaining funds in their balance.
  • To re-open the betting account, a customer will need to request this by contacting POOL250 Ltd via Contact Us.

Rule changes

1.  The Company reserves the right to amend the rules, pricing structure and position and payout percentages

Promotions/offers

1.  POOL250 Ltd may at its own discretion exclude any customer from certain/all promotions/offers at any time without prior notice or warning.

Payments

You agree that we or a payment processing company on our behalf will handle all financial account transactions (“Payment Processor”). You hereby agree that the Payment Processor reserves the right to withhold any payments should the Payment Processor have reason to believe or any suspicion that you may be engaging in or have engaged in fraudulent, collusion, unlawful, or improper activity.

You further agree not to make any charge-backs and/or renounce or cancel or otherwise reverse any of your due payments and in any such event you will refund and compensate us for such unpaid payments including any expenses incurred by us in the process of collecting your payment.

You will not commit any acts or display any conduct that damages our reputation or our website or any other related partners.

Security

We are a corporation incorporated under UK law and are fully licenced by the UK Gambling Commission

We only allow access to using our site through secured networks using encryption of the user name and password. You cannot play without passing our customer security login.

You should not use the system on behalf of another person and you must keep your username and password confidential and should not disclose them to anybody. You may not use anyone else’s password. You shall be responsible for all transactions conducted in relation to your player account using your password. Every person who identifies him/herself by entering your correct username and password is assumed by us to be you and all transactions where the username and password have been entered correctly will be regarded as valid.

It is your responsibility to ensure that you understand the rules and procedures of the website before you enter into a league.

We are using the best methods available today for the encryption of the username and password information, and any other sensitive information transferred to and from the client application and our servers, thus securing the player and us against manipulation attempts by a third party. You will not break in, access or attempt to break in or access or otherwise by-pass our security. If we have a suspicion that you have attempted to or may be attempting to break in, access or otherwise by-pass our security or the software, we will be entitled to terminate with immediate effect your access to the site.

We will only use your personal information in accordance with our Privacy Policy. We reserve the right to amend the Privacy Policy at any time. However, we reserve the right to ask you to provide us with additional details and any such additional information will be kept confidential. We further reserve the right under certain circumstances to disclose certain details to relevant authorities should it be required to do so by law, an arm of the state or a regulatory body. Subject to the provisions of the privacy policy, this right to disclose personal information to bodies or authorities whose purpose is to investigate money laundering, fraud and other criminal activity will be to the extent required by law.

Your responsibilities

You are fully responsible for all taxes, fees and other costs incidental to and arising from winnings resulting from use of the site.

It is your responsibility to inform us of any changes to your registration details.

As is common practice with almost all professional websites, this site uses cookies, these are small files that are downloaded to your computer to improve your browsing experience. For your benefit this section describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration and authentication. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Google+, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Responsible Gambling

What we do

POOL250 Ltd is committed to providing you with the support you need to gamble responsibly. POOL250 Ltd is organically one of the safest, if not the safest way to bet on horse racing. This is because you place one stake for the whole meeting and once a meeting has commenced, no more bets can be placed until the next scheduled meetings. We also don’t offer any sort of buy in option during the meeting. We offer a range of options to help you to manage your gambling activity.

Your options include:

  • Information on Keeping Control
  • Activity Alerts
  • Deposit Limits
  • Self exclusion

In addition, our highly trained staff are available to talk to you about any concerns you may have. If you feel you would like to talk to a member of our team then please Contact Us.

Deposit limits

A user will have the ability to set a 24 hour deposit limit at any time from the "My account" section of the site. The deposit amount would be capped at this pre-defined amount and you will not be able to reset the amount until 48 hours have passed. Deposit limits are a good way to control periodic spending limits

Statement of account

A user will have the ability to review bet and transaction history which will give a clear account of the deposits and betting patterns across a defined period of time. Patterns which will be monitored by POOL250 Ltd for what we deem as 'unusual' behaviour against average usage around the site. Users will be prompted with confirmation messages for any bets that appear in excess of their average spend.

Self exclusion

A user will have the ability to self exclude themselves from the site for a period of time. The user can opt in to self exclusion for a pre-defined set of time where the minimum exclusion would be 6 months. All users will have the ability to self exclude their account from the website and this will be a non-negotiable set limit of time which the user will be excluded from all POOL250 Ltd' services. The system will refund any outstanding credit in the account and will block the ability to use any registered or new cards for the customer. In order to re-activate your account you will need to email or contact support to request the restriction to be lifted but only after the time period has elapsed. Full indefinite self-exclusion can be requested by contacting customer services or support.

Control features

Once logged in, the website also has a timer on the portal to remind the users of the time they have spent on the site. Please take this into consideration.

Session timeouts are in place for a period of inactivity to automatically log out a user after 2 hours.

POOL250 Ltd will be contributing donations to the Responsible Gambling Trust.

Help and advice

To ensure you have access to the support you need, please use the following directory of resources that are available to provide free and confidential advice about any concerns you may have.

GamCare GamCare is a registered charity that provides confidential telephone support and counselling to anyone who is affected by problem gambling. GamCare can be contacted on 0808 8020 133 (freephone from UK) or by visiting their website: www.gamcare.org.uk.

GambleAware GambleAware aims to promote responsibility in gambling and offers a programme which seeks to minimise problem gambling and provides help and support for anyone affected. Further information can be found by visiting their website: www.gambleaware.co.uk.

Gambling Therapy Gambling Therapy is a non-profit organisation which offers support to those addicted to gambling and those who show problematic gambling behaviour. Further information can be found by visiting their website: www.gamblingtherapy.org.

Gamblers Anonymous Gamblers Anonymous provides confidential telephone support and counselling to anyone who is affected by problem gambling. Further information can be found by visiting their website: www.gamblersanonymous.org.

Complaints Procedure

Contact Information

If you have a complaint about any aspects of our service please contact us either:

  • By Post:
    POOL250 Ltd
    82 Denham Avenue
    Llanelli
    SA15 4DD
  • By email: support@pool250.com

Formal Steps

POOL250 Ltd will look to settle all formal complaints and disputes in house.

  • We will send you an email acknowledging receipt of your complaint within 24 hours which will include a copy of this procedure and will introduce the person responsible for handling your complaint. This will be your dedicated officer who will hopefully look to resolve the issue in the quickest means possible.
  • Your complaint will be reviewed internally and a meeting is held to discuss every complaint and within 3 days you will receive our detailed written reply on your complaint and how we are to address this and move this forward.
  • We will write to you within 14 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.
  • In the event that you have exhausted our internal complaints procedure your complaint can be raised with the Independent Betting Adjudication Service (IBAS). For your peace of mind, POOL250 Ltd is affiliated to IBAS (Independent Betting Adjudication Service) and agrees to abide by its decision on any dispute that may not be resolved to your satisfaction.
Who are IBAS?
  • The Independent Betting Adjudication Service (IBAS) is an independent third party that acts as an impartial adjudicator in cases where betting disputes cannot be resolved to the mutual satisfaction of the bookmaker and the customers. They are normally only ever involved when the dispute has been through and reached the end of the internal complaints procedure. POOL250 Ltd is a registered IBAS bookmaker. All bookmakers registered with the service have declared an intention to abide by an IBAS ruling. To contact IBAS and for more details of what they cover, visit their website www.ibas-uk.com

Promotions and Offers

Promotional Cash

  • All customers have a promotional cash account which is separate to their balance account.
  • Promotional cash is accumulated through the winning of free bets or loyalty bonus issued to the customer by POOL250 Ltd.
  • Promotional cash can only be used in daily competitions and is not withdrawable.
  • All winning's from a bet placed with promotional cash is paid out to a customer's balance account which is fully withdrawable.
  • Promotional cash issued with a use by date must be used before or on the day of the use by date. All unused promotional cash after the expired use by date will be claimed back by POOL250 Ltd.
  • Promotional cash issued without a use by date has a general 60 days from which the promotional cash was issued to be used. All unused promotional cash after 60 days will be claimed back by POOL250 Ltd.
  • POOL250 Ltd reserve the right to remove promotional cash from a customer's account at any time if an account and/or the promotional cash account is being mis-used, is suspected of suspicious betting activity or duplicate accounts.